Customized Training for your Team

We'll develop training to meet your specific needs and deliver it in-person at your office or via webinar. The choice is yours! 

“Thank you again for the wonderful training we received last week. I went to a meeting in Phoenix and felt like we were light years ahead
of everyone else in ACH compliance.”
- Karen Adelman, Detroit Public Television

The topics listed below (and more) can be customized to meet your staff's payments education needs. To discuss your options, call 800-450-2508.

ACH for Lenders

Do your lenders understand the credit risk involved with ACH origination for your business customers? We can lay the groundwork, explain the risk exposure, and get everyone working together.

Check & RDC

Let us bring your staff up to date on all things check.  From check clearing basics, to Check 21 supported images and the use of Remote Deposit Capture (RDC) to speed the deposit and clearing process – we know checks and can help your team know too!

Payments for Branch Staff

Your operations team may be up on ACH, checks, card payments and wire transfer – but what about your front line staff? Do your tellers have the information they need to serve the consumers and businesses you support? Can they troubleshoot for your depositors and do they know when an issue is too big to handle? Count on The Clearing House Payments Authority (TCHPA) to provide the level of education they need to provide solid customer service.

Wire Transfer

Recent changes in regulations have brought this payment system into the spotlight. This training can be customized to cover all or some of the aspects of the wire transfer payments system. From basic wire services and movement, to recent changes - we can bring the knowledge you need to understand the first electronic payment platform.